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Support-Chat-Bot

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Support-Chat
weebot saves you time by remembering your answers

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Artificial Intelligence
weebot is learning by doing. You can feed the bot with additional information and build new functions for it.

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Better than searching
By giving detailed answers to user-questions you can bring a customer where he wants to get.

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Advantages of a Support-Chat-Bot

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weebot recognizes duplicate questions and can provide answers, which are generated automatically. You never have to answer a question twice!
Save a lot of time to your Support-Team!

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Events
There are different types of questions like there are different types of answers. So you are able to choose between a few types which end in different events.

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Modules
add modules to your weebot and build your own serverside-rendered events to questions.

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Safety
Protect your Bot from Spam by activating Spam-Protect in the Settings.

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International
weebot can be translated into any language. There is an english and german translation included.

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Rights
You can show the Support-Chat only to logged in visitors.

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Fallbacks
No Messages get lost. All users have the option to get answers via email. Search results will be displayed as fallback too.

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Cross-Domain
If you activate the Cross-Domain-option you will be able to include the Support-Chat on every Domain you want to.

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Design
There are multiple Designs included but you can set up your own Theme or just edit the Styles.

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Predefined Answers
You can filter questions by special keywords and if there is a matching then you can show predefined answers.

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Page-related
Answers could be page-related, so you can define answers to questions for specific subpages.

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Manage
All questions, answers, users and settings can be managed in the backend.

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Support-User
By adding Support-Users you set the option for Customers to contact them directly.

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Screenshots
Allow users to take Screenshots of your page and send them via theĀ Support-Chat.

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File-Transfers
Allow Users to upload Files into the Support-Chat.

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Online User
Be able to track online Users and see exactly how many are online.

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Documentation

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If you got questions for working with weebot then you can take a look into the documentation.
Feel free to write a question into the comments or ask our support-bot.

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